1. Can I get the annual report and interim report sent to me directly rather than through my broker?
2. How do I contact the appropriate person at the Registrars?
3. Is this a good time to buy/sell Dialight shares?
4. I have questions about tax on my shares. To whom should I direct them?
5. How do I register the death of a shareholder?
6. I've lost my share certificate. Can I get a new one?
7. I've lost a dividend cheque. Can I have a new one?
8. I want to transfer my shares.
9. Can I transfer shares to a child?
1. Can I get the annual report and interim report sent to me directly rather than through my broker?
Yes. Please contact the Company Secretary's office
2. How do I contact the appropriate person at the Registrars?
For all enquiries concerning shares and/or dividends, in the first instance please contact the Registrars.
If you need to talk to Dialight directly, contact the Company Secretary's office.
3. Is this a good time to buy/sell Dialight shares?
Under the Financial Services and Markets Act, we are not authorised to provide advice to investors on share dealing. For advice on dealing, please contact your stockbroker or independent financial adviser.
4. I have questions about tax on my shares. To whom should I direct them?
Your financial adviser (e.g. stockbroker or accountant).
5. How do I register the death of a shareholder?
If you are administering an estate, you may need to transfer shares into the names of beneficiaries or sell the holding.
The first step is to write to us to let us know what you are going to do. We will then place a temporary marker on the register to ensure that wherever possible, we do not issue further dividend payments in the shareholder's name.
We will also send you the forms that you will need to complete.
There are two ways of re-registering the holding, depending on the size of the estate.
If the estate is large, you may need to obtain a grant of representation. This is a document that appoints the representatives who will administer the estate. You may need advice from your solicitor on how to go about this or you can contact the Probate Registry (their number is in Yellow Pages or the Phone Book) for more details.
We will then ask you to return the completed forms with an 'office copy' of the grant. This is a copy of the front page of the document which has been sealed by the Probate Registry.
If you are going to transfer the shares, we will ask you to complete a transfer form and return it to us with the share certificates for the holding. We will then issue a certificate in the new name.
If the estate is small, with relatively few assets, and you do not need to obtain a grant of representation, many companies have special arrangements designed to make things easier for the family of a deceased shareholder to sell or transfer the shares.
To qualify, the the total value of the estate must be below £234,000 and the value of any stock or shareholding should not exceed £10,000. The charge for using this special arrangement is £23.50 (including VAT) and the form that we send you must also be guaranteed by an insurance company. If you like, we can arrange this on your behalf for a countersignature fee of £30.
To follow this procedure, please write to us with a copy of the death certificate, confirming that the value of the estate is below this threshold and we will send you the forms you need.
If shares were held in joint names, the account can simply be re-registered in the sole name of the other holder. We will need a photocopy of the death certificate to amend the register and you should also send us the share certificates so that we can issue replacements in the new name.
6. I've lost my share certificate. Can I get a new one?
If you lose your share certificate or it has been stolen, you should inform us immediately by phoning: 0870 600 3989. You'll need to tell us about any certificates you still hold so we can identify which share certificate is missing.
We'll then make a note of the lost or stolen certificate and send you a letter of indemnity. In signing and returning this indemnity, you are confirming that if the lost share certificate subsequently comes to light, you will return it to us to be cancelled. You are also required to guarantee that the company, in which you are a shareholder, will not be liable for any loss as a result of issuing the duplicate certificate.
In most cases, you'll need to pay an administration fee before we can send you a new share certificate. At the moment, the charge is £23.50 (including VAT). This is because we have to do extra work to make sure that the process is as secure as possible.
To protect your company, the letter of indemnity must also be guaranteed by an insurance company. This is sometimes called 'countersigning' or 'joining in' an indemnity. Your insurers may offer this service but could charge you a fee.
If you like, we can arrange countersignature with our insurers at the same time as we process the letter of indemnity. The charge depends on the value of the share certificates that are being replaced because the higher the value, the more risk the insurer will be taking. The current charges are shown below.
| Value of shares | Countersignature charge |
| £1 to £3,000 | £20 |
| £3,001 - £5,000 | £30 |
| £5,001 - £10,000 | £40 |
| £10,001 - £25,000 | £50 |
| £25,001 - £30,000 | £90 |
We cannot arrange countersignature if the value of shares on the missing certificates is greater than £30,000.
7. I've lost a dividend cheque. Can I have a new one?
Yes. If you confirm the details, we will send you a replacement. If the cheque was for less than £50 we will not charge you but for larger payments, there is an administration fee of £11.75 (including VAT).
8. I want to transfer my shares.
If you want to give or sell your shares to someone that you know, you can transfer your holding using a stock transfer form. Please download and complete the form with:
- full name and address details for both transferor (the old owner) and transferee (the new owner),
- the signature of the transferor,
- the name of the Company (referred to as Name of Undertaking) in which the shares are held,
- the class of share (for example Ordinary Shares),
- and the amount to be transferred in both words and figures.
We work hard to ensure our software is virus-free but as with all files downloaded from a web site, you should run virus-checking software before opening.
Unless you instruct us otherwise by filling in the boxes on the form, we will automatically send the new certificate to the transferee at the address quoted and any balance certificate back to the transferor.
Stamp duty may be payable depending on the type of transfer. As a general rule, if no money is changing hands then the transaction is not liable for Stamp Duty. To be exempt, the transfer must fall into one of the categories shown on page 2 of the form. For example, if you are giving your shares to another person as a gift, the transfer will fall into category 'L'.
More information about stamp duty is available on the Inland Revenue's website (for example, more details of exemptions are detailed in chapter 2 of the Stamp Office Manual which can be downloaded from: www.inlandrevenue.gov.uk/so).
9. Can I transfer shares to a child?
It is usually possible to transfer shares to someone below the age of eighteen (or sixteen if the company is registered in Scotland) but you should note that this can lead to complications: for example, dividends will be paid only in the name of the shareholder and if you subsequently wish to transfer shares held in the name of a minor, you will need a court order.
Alternatively, you can continue to hold shares in your name on behalf of the minor, segregating them from other shares you may hold by adding a 'designation'. This is a short identifier, usually a few letters long that marks the shares on our records as a separate holding. You can do this by filling in a stock transfer form, completing the form with your name as both transferor and transferee and specifying a designation in the transferee details. When choosing a designation, you must avoid using names and recognisable phrases.